Password Manager Pro (PMP) - Reset Authenticator
Password Manager Pro (PMP) - Reset Authenticator
User this article if you need to re-register for Multi-Factor Authentication (MFA) inside of Password Manager Pro (PMP)
Login to PMP with your normal account credentials. (Username / AD Password)
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Click on ‘Have Trouble Using Microsoft Authenticator?’
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3. Have the user fill in the information specific to their account in the pop that comes up.
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4. Have the user check their mailbox for a PMP email. The email should include a link to reset the PMP account. Once you access the link, you will be prompted with the below.
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5. Login into PMP again with your credentials.
6. Open the Microsoft Authenticator app.
7. Scan the QR code with the Microsoft Authenticator app.
8. Enter the rolling code that the Microsoft Authenticator app should now list on the PMP website.
9. Complete! You should now be re-registered for MFA inside of PMP.